We are experts in visitor experience design, with proven experience in tourism projects across Australia.
Cellar Door and Tasting Rooms
We will show you how your buildings can work to appeal to visitors, optimise productivity, tell your story and promote long term loyalty. We challenge our clients to rethink the traditional design of cellar doors, providores and tasting spaces, and to create truly authentic character-filled spaces that work for you.
How you lead your visitors through your space is critical to creating an environment that will attract more visitors, get them browsing more products, increase sales and draw customers back to your business in the future. Through effective design of your winery or distillery, visitors will understand, remember and purchase from you. Staff will work better to engage visitors, impart information and sell your products.
Hotel and Accommodation
Whether you are already running successful accommodation or thinking of creating a new place, we can help you turn your guest house, retreat, resort, hotel, motel, hostel, b&b or inn into a space that works more effectively. Telling a great story through buildings will make your guests buy more – by understanding, remembering and recommending, guests will make longer bookings, more often.
Today’s accommodation properties must become a hybrid between the comfort of home and the atmosphere of the local culture and place – merging efficiency of operation, sanctuary of home and authenticity in experience. We’ll show you how.
Attraction and Visitor Centres
We can help you create a visitor or welcome centre where the local character and stories are so tangible that visitors become curious and motivated, and where people understand the value of your place and how special it is, so that spending time and money in the region is the obvious choice.
We do this by focussing on three things:
1. Communicating the uniqueness of the place and its stories in built form
2. Harnessing what attracts visitors – their expectations and perceptions – and what makes them feel welcome, engaged and connected
3. Subtle but purposeful commercialisation to support growth and profits.
Farm and Manufacturing Tourism
Get the design guide to make your Farm and Manufacturing Tourism space unmissable